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Leading Security and Encryption
We use the most powerful SSL encryption techniques available to protect your information. We store all account information on a separate back server that is not connected to the internet. It is linked in a one-way interface to a front server, connected to the internet. We encrypt all information while it is in transit. This system places your information immediately outside of the web and is not available to any curious onlookers.  

Secure Connections
Not all browsers support secure connections. To determine whether you are on a page that is secure, please check that a lock or key icon is displayed in the lower corner of your browser window. You can also check by looking at the URL field at the top of your browser. Usually, the beginning of the line is “http” but when it is secure, it will read “https.”

Password Protection
Your personal information is password protected. We do not share passwords with anyone. We caution you to choose a password that is difficult to guess, but easy for you to remember. As an extra precaution, close the browser window after completing a session and make sure to sign out.

Placing a secure order at Canaan-online.com
We offer you a choice of transaction options to optimize your shopping experience and to best serve your needs with your security in mind. We accept credit card and e-check orders online and via telephone as well.

Your Credit Card
Canaan-online.com will process your credit card information immediately to obtain instant approval and minimize shipping delays. Canaan-online.com obtains credit card authorization information directly from the card-issuing bank for verification before completing any transaction.

Telephone
If you prefer not to give us your credit card information over the internet, you can place your order at 1-800-599-2812 (Toll free to Israel). One of our experienced customer service representatives will verify the details of your order and take your credit card information.

Fax
You can also contact us by fax at 1-800-599-2812. Please be sure to include a telephone number where you can be reached, and one of our customer service representatives will contact you within 48 hours. If you have any questions or concerns about our security policy, please contact us at info@canaan-online.com