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Return to Help Index
| Guarantees |
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| Low Price Guarantee |
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It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money! |
| Privacy Policy |
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We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect. |
| Security |
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Leading Security and Encryption We
use the most powerful SSL encryption techniques available to protect
your information. We store all account information on a separate back
server that is not connected to the internet. It is linked in a one-way
interface to a front server, connected to the internet. We encrypt all
information while it is in transit. This system places your information
immediately outside of the web and is not available to any curious
onlookers.
Secure Connections Not
all browsers support secure connections. To determine whether you are
on a page that is secure, please check that a lock or key icon is
displayed in the lower corner of your browser window. You can also
check by looking at the URL field at the top of your browser. Usually,
the beginning of the line is “http” but when it is secure, it will read
“https.”
Password Protection Your
personal information is password protected. We do not share passwords
with anyone. We caution you to choose a password that is difficult to
guess, but easy for you to remember. As an extra precaution, close the
browser window after completing a session and make sure to sign out.
Placing a secure order at Canaan-online.com We
offer you a choice of transaction options to optimize your shopping
experience and to best serve your needs with your security in mind. We
accept credit card and e-check orders online and via telephone as well.
Your Credit Card Canaan-online.com
will process your credit card information immediately to obtain instant
approval and minimize shipping delays. Canaan-online.com obtains credit
card authorization information directly from the card-issuing bank for
verification before completing any transaction.
Telephone If you prefer not to give us your credit card information over the internet, you can place your order at 1-800-599-2812
(Toll free to Israel). One of our experienced customer service
representatives will verify the details of your order and take your
credit card information.
Fax You can also contact us by fax at 1-800-599-2812.
Please be sure to include a telephone number where you can be reached,
and one of our customer service representatives will contact you within
48 hours. If you have any questions or concerns about our security
policy, please contact us at info@canaan-online.com |
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