Our goal is to ensure that:
- Every customer is a satisfied customer.
- You always get what you pay for.
- You enjoy complete customer satisfaction.
- Our products are of superior quality.
30 DAY MONEY BACK GUARANTEE
If, for any reason, you have a complaint or wish to return merchandise, we will be happy to offer a refund or replacement under the following conditions:
Before returning merchandise, contact our sales department by telephone at 201-535-4333(US) or by email: [email protected], specifying your order confirmation number.
Merchandise should be returned within 30 days of delivery. When returned it must be:
- Unused In its original condition
- In its original box
Sorry - we will not be able to accept for return or refund:
- Custom-made items ordered with names or personalized messages
- Tallitot or Tefillin that have been used - even for one time
- Cosmetics or media items that have been opened.
Refunds do not include shipping costs.